Terms of Service

These Terms of Service (“Terms”) govern your use of the Dioteck LLC website. The specific terms of any dashboard service are set out in the written scope and agreement provided to each client. Where a signed client agreement conflicts with these Terms, the signed agreement controls.

Our service

Dioteck builds and hosts simple, private web dashboards for solo and very small service businesses. Dioteck provides a productized custom software service — each dashboard is configured around an approved scope following a discovery process.

Pricing & commitment

• Pricing starts at $50/month and is set per client after discovery.
• There is no standard setup fee.
• Because there is no setup fee, clients agree to a minimum commitment (standard term: 6 months). The first monthly payment is due before build work begins.
• The monthly fee covers access to the dashboard, hosting, maintenance, backups, security updates, bug fixes, basic support, and reasonable small improvements.

Scope of work

Every project has a written scope that defines what is included. If a feature is not listed in the approved scope, it is not included. New features, modules, integrations, or major changes outside the approved scope may require a higher monthly price, a longer commitment, a deferred phase, or a separate agreement.

Support

We provide reasonable support to active monthly clients during normal business availability. Emergency, after-hours, or same-day support is not guaranteed unless separately agreed in writing.

Ownership

You own your business data. Unless a separate ownership agreement is signed, Dioteck retains ownership of the underlying software framework, reusable modules, templates, internal tools, codebase patterns, and deployment processes. Source-code delivery or self-hosting rights require a separate agreement and pricing.

Cancellation & offboarding

After your minimum commitment, you may cancel with reasonable notice. On cancellation we provide a reasonable offboarding process, which may include export of your customer, job, quote, payment, note, and photo records where practical. After cancellation and any required retention period, we may remove the hosted dashboard and associated infrastructure.

Acceptable use

You agree to use the service lawfully and not to misuse it, attempt to disrupt it, or use it to store or transmit unlawful content. You are responsible for the accuracy of the data you enter and for maintaining the confidentiality of any access credentials.

Disclaimers & limitation of liability

The service is provided on a reasonable-effort basis. To the maximum extent permitted by law, Dioteck LLC is not liable for indirect, incidental, or consequential damages, and total liability is limited to the fees paid for the service in the preceding period.

Changes

We may update these Terms from time to time. Material changes affecting active clients will be communicated before they take effect. Price changes are not applied retroactively.

Contact

Questions about these Terms? Email contact@dioteck.com.

These Terms are provided for general informational purposes and are not legal advice. Please have a qualified professional review your final public-facing legal documents.